Introduction
Managed 100% in-house and available 24/7, our support team addresses every phone call, email and support ticket promptly and keeps you updated throughout the entire process of solving your technical issues.
We’re proactive when it comes to performance and security but we’re also there to support your configuration and administration needs. We know the proof of a good platform is in keeping it running smoothly.
Value we deliver
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24/7/365 availabilityEvery client can request support around the clock, every day of the year to ensure learning never stops. -
Single point of contactIf an unforeseen technical issue arises, you’ll know exactly who’s dealing with your support request, and what they are doing to resolve it.
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Get LMS support that fits your needsOur IT support package is fully customisable and can cover anything from end-user and administrator support, through to upgrading and migrating sites and providing comprehensive, reliable and expert IT onsite advice. -
Committed to qualityAll support enquiries are dealt with in a timely manner by highly trained and experienced IT professionals so you can get on with running and growing your business.
Totara Learn’s certification workflow and custom reporting features have allowed us to set up a compliance management process that aligns well with our business.
Tom ConcannonSuperintendent Pharmacist at Hickey’s Pharmacies
They are always looking at what they do from the perspective of the customer experience.
Sonal PatelLearning & Development Manager, Tata Chemicals Europe
They have helped me along every step of the way, from the proposal through to the roll out stage.
Sinead WoodsL&D Manager in Momentum Support
Essentially, transitioning from face-to-face learning sessions to an online model has freed up time for our staff so they can spend more time interacting with our service users.
Robert SpencerE-Learning, Training and Development Officer at Depaul
While very much in its infancy stage and a cultural change for the organisation, Enovation’s expertise and Totara Learn’s flexibility provided useful insights into change management and helped influence and reinforce our organisation’s vision to our end users.
Pauline RedmondAssistant Principal Officer, L&D Unit, Courts Service of Ireland
We’re already seeing five-figure savings on operations costs and Azure gives us a consolidated, highly available, and high-performance Moodle environment, which has improved access to content for students and faculty in all our locations.
Neeraj KumarGroup Enterprise Architect at RCSI.
Now with the Aura Learning Portal, we have the ability to update this material right when it is due. This is a functionality of the learning portal that will be invaluable to the association going forward.
Mounia Heddad MassonScientific Advisor & Education Manager at EASL
Our business is currently undergoing significant growth and we are very pleased to be working with the experienced team at Enovation in delivering our platform and content solution across Europe and into 13 languages.
Michael O’ConnorQEHS Manager at Mercury Engineering
We wanted a partner who could deliver on our requirements implementing a custom solution and providing ongoing hosting and support, that would meet the needs of our corporate language learning customers.
Jonathan QuiqueICT Manager, CLL Language Centres, Belgium
We felt Enovation had the skills and expertise we were looking for to achieve our goals in creating our e-learning modules for Healthcare Professionals.
Jo SolomonHomeward Strategy Manager at Nutricia
“From the outset with the migration of atingi to use Moodle Workplace in a very short timeline, Enovation have shown their credentials for capability, flexibility and professionalism in working with our team. We are extremely pleased with the functional and technical development of the platform under Enovation’s management.”
Dominic Orr, atingi Management (DV), GIZ
The platform feels like a one-stop hub for our employees' learning and compliance needs - it is super flexible, and it has brought our L&D brand into the future - we love the look and feel.
Ann Marie ChampL&D Administrator in FBD
Throughout the project they demonstrated their commitment to meet the needs of APPEL’s users though their support, collaboration and innovation.
Aisling ReastDirector and National Coordinator of APPEL.
"We engaged Enovation to redesign our education platform - from the word 'go' it was apparent that they were experts in their field. They undertook a comprehensive discovery action with us, to gain an understanding of exactly what we do and what we hoped to accomplish. The implementation of the Aura Learning Portal has been smooth, and simple from our side - they really have taken all the hassle away. I cannot recommend them enough, and we are very excited for our ongoing partnership with them."
ESSKABen McIlroy, Online Education Coordinator.
"We have had a truly great experience working with Enovation. The team always works to find the best solution that fits our needs as an organization, while providing invaluable technical guidance and support during the process. We highly recommend Enovation to any organization that is looking to develop any learning solution."
International AIDS SocietyKnowledge Management Officer International AIDS Society
Case Studies
Microsoft Azure
At Enovation we worked closely alongside RCSI to deliver a connected experience for its students.
Solution Moodle
FAQS
We offer a range of support options to suit your needs – right up to 24×7 monitoring for high availability setups. Check out our Support Package.
As Moodle partners, we can offer you both the generic Moodle Mobile app and your own branded Moodle mobile apps if desired.
Get in touch
If you’d like us to help you deliver the best digital learning & talent solutions for your needs and make your projects happen, then drop us a line. We’ll be happy to help!
