New Links Training Solutions' Digital Transformation
Overview
New Links Training Solutions was founded with the mission of providing high-quality, practical, and results-driven training.
Led by the company directors Jim and Janet Tumulty, the team consists of experienced trainers, industry professionals, and educational consultants who bring expertise in instructional design, adult education, and corporate learning strategies.
The company specialises in delivering customised training programs for businesses, individuals, and organisations across various sectors. Their focus is on professional development, leadership, corporate training, and accredited learning programs.
Industry: Education & training services
Audience: Professionals seeking career enhancement or upskilling
Region: Ireland
New Links Training Solutions
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Too much time spent on administrative tasks such as learner registration, course attendance tracking, and tutor coordination. -
Slow and error prone manual process creating inefficiencies that impacted overall business operations.
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Inability for learners to attend physical courses during the pandemic
Challenges
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Provided consultancy services throughout the project -
Created an intuitive and engaging Moodle Learning Management System (LMS)
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Designed and published a user-friendly Welcome Dashboard
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Hosted the online e-Learning platform
Solutions
Challenge
New Links Training Solutions faced a highly labor-intensive process, with significant time spent on administrative tasks such as learner registration, course attendance tracking, and tutor coordination. The manual process was slow and error-prone, creating inefficiencies that impacted overall operations.
The COVID-19 pandemic further intensified these challenges, as in person courses were no longer an option.
Faced with a critical turning point, New Links Training Solutions had to rapidly adapt and embrace digital technologies to ensure continuity and survival. It was a “sink or swim” moment that demanded immediate transformation.
As it happened, we survived Covid thanks to Moodle and Enovation that gave us the motivation to innovate.
New Links Training Solution Janet Tumulty | Director of Training
Successful Outcomes
The outcomes for our managers have been:
> A bird’s eye view of learners’ progress and engagement.
> Ability to send online reminders and congratulatory messages promoting engagement.
> Move away from a “top-down” style of communication in favour of a “multi-channel” communication platform.
> Single point access to all course reports and data providing valuable insights and strengthening New Links Training’s commitment to quality.
> Saving on confidential shredding and improving the environmental footprint.
The outcomes for our learners have been:
> One centralised access point to course details such as enrolment forms, skillnet forms, attendance, session links, resources, and assessment documents.
> Easy access to a visual dashboard with icons.
> Efficient asynchronous communication with tutors via instant messaging, direct email and forums.
> Ability for students to upload their draft work for initial review.
> Access to the user-friendly mobile app.
> No need to print assignments or course material.
Result
As a Quality Assured QQI (Quality Qualifications Ireland) training provider, New Links Training Solutions has evolved from a provider of in person training to a Blended Learning model that encompasses both face to face and online virtual training. By aligning their training with recognised standards in the digital learning space, they now offer students and employers a range of flexible options backed up by accessible resources to ensure that each learner is supported through their learning journey. This transformation has also led to greater learner satisfaction, thanks to an enhanced user experience and a more streamlined learning process.
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