Engaging their workforce with Moodle Workplace
Overview
Momentum Support use Moodle Workplace to engage their geographically displaced workforce in learning and mandatory training.
Momentum Support (MS) is one of the largest privately-owned contract Cleaning and Security companies. Established in 1982, their head office is based in Dublin, with regional offices in Belfast, Galway, Cork and London. Currently, MS has approx. 3,000 employees working across the Republic of Ireland, Northern Ireland and London.
Momentum Support
Bespoke Development
Consultancy
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Issues delivering online training to their team. -
Challenges providing just in time learning and training to employees with varied working hours.
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COVID-19 made the requirements for a learning management system urgent.
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Momentum Support's training requirements was outgrowing its previous system.
Problems
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Moodle Workplace has allowed training to become more accessible to all employees. -
Reduced administration cost.
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High speed, accurate reporting.
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Training via Moodle Workplace meant that cost savings were significant.
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Through our partnership Momentum Support gained a package of interactive online courses
Solutions
Challenge
The aim of introducing a learning management system in Momentum Support(MS) was to enable the L&D team to successfully deliver training across a large geographically spread workforce throughout Ireland.
Out of office training
Many employees across the group work nights, which meant that time to schedule face to face training was impossible
Location, location, location
Employees are located all over the Republic of Ireland, Northern Ireland and London based at different client sites which again made it difficult to organise mandatory training.
Restricted hours
Several employees worked part-time due to other commitments outside of work therefore training hours were restricted.
They have helped me along every step of the way, from the proposal through to the roll out stage.
Sinead Woods L&D Manager in Momentum Support
Solution
Accessibility
Moodle Workplace has allowed training to become more accessible to all employees.
Refresher training
The system can issue reminder emails when refresher training needs to be completed.
Accurate Reporting
Reports can be pulled from the system very quickly and managers can have access to their own sites/employees.
Result
Moodle Workplace has allowed training to become more accessible to all employees.
Sinead Woods, Learning and Development Manager at Momentum Support told us: “The system does everything we need it to do –the system can issue reminder emails when refresher training needs to be completed, training certificates can be generated by the employees, reports can be pulled from the system very quickly and managers can have access to their own sites/employees. The system was customised to include our company logo and brand colours, something that was important to us” Following an analysis into the cost per head for the (existing) standard training received by all employees, including the employees hourly rate, travel expenses and the trainers hourly rate, it was clear that compared with the cost of delivering the same training via Moodle Workplace, the cost savings were significant.
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