We are often asked: How do I select the right Totara partner for my implementation?
Totara has a tiered partnership model based on experience and the number of successful implementations. Enovation is a top-level platinum partner with experience implementing integrated Totara solutions among our blue-chip client base.
But not all platinum partners are equal.
A good Totara partner should have deep technical expertise to take on complex projects and bring them to a successful conclusion. This expertise can only be gained through mastering and possessing experience in the underlying open source technologies that Totara is built on. Possessing this expertise enables the efficient development of customised solutions to meet an organisation’s needs.
A solid track record in source management and patch deployment system is also important for the efficient management of complex deployments and ensuring their integrity over time.
The Totara partner should also provide service level guarantees to ensure the secure, timely maintenance and protection of a Totara deployment. This is important for peace of mind and ensuring users do not encounter issues and system downtime is avoided.
A Totara partner should also provide a wide range of associated professional services to ensure the best use of a Totara Learn implementation and a skilled and experienced customer support team that can aid in not only setting up a Totara instance but help to optimise its use to suit your organisation’s needs.
Innovation should be another consideration. Your Totara partner should be able to offer you innovative technologies that work with Totara to increase employee engagement and increase the value it offers your organisation.