A modern centralised learning hub: The role of enoHub in ESSKA's success
Overview
The European Society of Sports Traumatology, Knee Surgery, and Arthroscopy (ESSKA) faced significant challenges with their outdated learning platform, which struggled to meet the needs of its 15,000 members. From poor user engagement to inefficient administrative processes, the platform needed a complete overhaul to align with ESSKA’s mission of delivering world-class education and fostering professional connections.
Our partnership with ESSKA focused on addressing these challenges by implementing enoHub, a solution designed to streamline learning delivery, enhance the user experience, and empower ESSKA’s team to manage their platform independently. The result was a modern, centralised learning hub that exceeded expectations in terms of engagement, usability, and satisfaction.
> Organisation Name: European Society of Sports Traumatology, Knee Surgery, and Arthroscopy (ESSKA)
> Industry: Orthopaedic Surgery
> Size of Membership/Employees: 15,000 members, 12 employees
> Region: Europe
Key Issues Faced:
ESSKA Academy’s outdated learning platform hindered member engagement and administrative efficiency. Key issues included:
> Unresponsive design
> Overcrowded learning pages with poor user experience and navigation
> Fragmented user journeys with unclear goals
> Dependence on external developers for adjustments, leading to excessive costs and delays
ESSKA
Consultancy
Content Development
Customisation
Design
-
Low user engagement due to an unappealing interface -
Frustrating administrative processes with limited flexibility
-
A lack of clear direction and functionality for the platform's goals
Challenges
-
A centralised, user-friendly learning portal with a modern, clean design -
Autonomy to make platform-wide adjustments without reliance on costly development hours
-
Improved navigation and user experience (UX)
Solutions
enoHub Implementation
Why enoHub?
ESSKA chose enoHub for its ability to provide a seamless, customisable learning experience tailored to their needs. enoHub’s flexibility allowed for streamlined integration of new features and tools, giving ESSKA full control over the platform.
Customisation Details:
> Redesigned platform architecture for an intuitive user journey
> Integrated robust LMS functionalities, improved search capabilities, and user analytics
> Single unified location for all our educational content
> Provided tools for easy admin adjustments and content updates without developer intervention
Key Features Implemented:
> Advanced content recommendations
> User engagement tracking and reporting
> CRM Integration
> Integration with congress AV company
> Intuitive upload features for members and admins
"Working with Enovation on this project has been a real boon for us, the outcomes have exceeded our expectations. This is almost certainly down to their expert assistance and guidance when things have been particularly challenging. Terry and his team have been resolute, efficient, and most of all, mindful of our needs. Project meetings were something I looked forward to, whereas I had previously struggled to feel any joy when working on our old platform. Every step has been transparent, with measured steps and clear progressions throughout. I would not hesitate to recommend them, and as you can see from our improved metrics, the work quality speaks for itself."
ESSKA Ben Mcilroy, ESSKA Education Manager
Success Project
> Enhanced member satisfaction due to a better user experience
> Increased engagement from members
> Expanded opportunities and functionality for members
> Increased membership
Result
Conclusion
The implementation of EnoHub has transformed the ESSKA Academy into a modern, user-friendly learning platform, significantly enhancing member engagement and satisfaction. The partnership between ESSKA and Enovation has set a new standard for innovation and collaboration in digital learning solutions.
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